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Windows Printer Driver Correction

Last updated on Sep 30, 2021

Windows Printer Driver Correction Instructions (replacing Versalink PCL6 driver with Papercut Global driver for Xerox Versalink C9000)


1. Open “Print Management” Windows Utility, Remove printer queues with wrong driver:

  • OAKFOUNDERSCOLOR
  • SFCORRIDORCOLOR
  • SFLIBRARYCOLOR
  • OAKLABACOLOR
  • SFHOOPERCOLOR1
  • SFHOOPERCOLOR2
  • SFLABDCOLOR - Virtual Queue for > SFLABDCOLOR1, SFLABDCOLOR2

See example:

Screen Shot 2021-09-30 at 3.13.24 PM.png
Screen Shot 2021-09-30 at 3.15.40 PM.png

*** FOR SF LABS, Remove SFLABDCOLOR1, SFLABDCOLOR2, only re-add SFLABDCOLOR

3. Install Papercut Global Driver and extract. Within the folder is the file PCGlobal, right click and select install.

Screen Shot 2021-09-30 at 3.21.24 PM.png
Screen Shot 2021-09-30 at 3.22.28 PM.png

4. Re-add printer queue from print.cca.edu network share in Win10, double click queue.

Screen Shot 2021-09-30 at 3.24.14 PM.png
Screen Shot 2021-09-30 at 3.25.11 PM.png
Screen Shot 2021-09-30 at 3.26.05 PM.png
Screen Shot 2021-09-30 at 3.27.00 PM.png

TROUBLESHOOTING: If you encounter this error when trying to add a printer:

  • log out / login or reboot windows workstation
  • if error persists, make sure the printer is online
Screen Shot 2021-09-30 at 3.30.00 PM.png