Get Oriented is your guide to all things related to academic technology on Portal. The information that was briefly covered in the new student tech orientation (software, hardware, training+support, and resources+services) will be covered in more depth here.
You will find access to student software for classroom use, such as Moodle, Mural, Panopto, Google Classroom, Zoom, and VoiceThread, as well as project-specific creative software, like Adobe, Autodesk, Rhino, and many other titles.
From Student Software you will find links to the following pages:
- Adobe Creative Cloud lists the Adobe products you have access to as a CCA student and instructions on the steps to take if you already have an Adobe account. You will also find a link to Adobe Creative Cloud for Students that details account activation once you've received your email invitation from Adobe.
- Apps Anywhere is CCA’s new software delivery method using an app store-like platform allowing student access to the college's software from any computer, anywhere.
- Creative Software offers detailed step-by-step instructions to accessing software NOT yet available on AppsAnywhere. Additionally, there are best practice resources on backing up your computer and instructions on using Cisco AnyConnect VPN for software access while off campus.
Found here will be information on program specific technology requirements for laptops, purchasing links for our CCA Apple Online Store, and information on our Media Centers check-out resources and services.
From Student Hardware you will find links to the following pages:
- Program Technology Requirements outlines computer system and external storage requirements by program. Please review your program's recommendations as some ask students to have two external drives (Film) or a drawing tablet such as a Wacom pen tablet (Animation).
- Equipment Check-out links to our Media Centers that provides equipment check-out services of loaner laptops in event of theft, loss or crash in addition to many other services.
- Computer Purchasing provides information and links for purchasing through our CCA Apple Online Store and a synopsis of financial aid resources.
Training + Support
Information about our software coaching program, and other technology support services available to CCA students.
From Training + Support you will find links to the following pages:
- Help Desk is CCA's one-stop shop for support, including CCA accounts, Google, Moodle, Workday, and Portal.
- Technology Support offers computer purchasing advice, advanced troubleshooting, assistance installing software, and some hardware problems from our User Support specialists. Support is provided via email, Google Chat, phone, Zoom and on campus. To book an appointment contact the Help Desk by submitting a Help Desk Ticket, email email@example.com, or 510-594-5010.
Resources + Services
Detailed information on connecting to CCA's WIFI, computer and classroom lab resources, and 2D print services on and off campus.
From Resources + Services you will find links to the following pages:
- CCA campus WIFI provides instructions on connecting to campus WIFI.
- Computer Labs locations on San Francisco and Oakland campuses of the high-end computers available to all CCA students for graphic–intensive work. Our labs have iMacs running both Mac and Windows, scanners, black–and–white and color laser printers, and some have drawing tablets and specialty printers.
- Printing at CCA provides instructions for printing on campus from computer labs or from a laptop. Self-service speciality printing available on our Oakland campus in Digital Fine Arts Services (DFAS), Irwin Student Center and large format and Risograph printing available on our San Francisco campus. Print Account Management offers detailed information on adding funds to PaperCut and links to your PaperCut account.
- Remote Print Services details print services offered at ARC Document Solutions, CCA student prices, and instructions on using their on-line ordering portal.