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Laptop Support

  • We can help you connect to CCA services with your laptop.
  • We can help you connect to WiFi with your laptop.
  • We can help you with other technology questions.

Help Desk

Our Help Desk and User Support Specialists are available to help you remotely. Please call or submit a ticket online to make an appointment with User Support.

Phone: 510-594-5010 (Monday-Friday, 9 am-5 pm)


Online: Submit Help Desk Ticket

San Francisco

The SF Tech Office is next to Lab D, upstairs in the Main Building, staffed by our User Support team.

Office Hours:

Monday through Friday: 9 am-4:45 pm
Closed for lunch: 12-1:00 pm


User Support Specialists are located inside Meyer Library, near the general use computers.

Drop in hours:

Monday, Tuesday, and Wednesdays: 11 am-12 pm