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Summer 2020 Online Learning FAQ

Last updated on Jun 11, 2020


How do I find out which courses are being offered during summer 2020 at CCA?

While you can find some information by Viewing Summer Courses on the Portal, the best place to look is in Workday in the "Summer 2020 Course Schedule" on the Academic Dashboard.

Are all classes online?

All summer 2020 classes will be offered online. Some courses may appear in Workday or on the Portal to have on-campus meeting times, but that is a quirk of Workday that requires such notation for cross-listed coursework. Please disregard “Meeting Patterns” information for online summer courses.

Will classes meet on Zoom as they did in spring 2020?

Good news! Most courses will be delivered asynchronously, which means that students won’t need to attend class-wide meetings together at the same time on a regular basis or engage in coursework at the same time each day. Most classes will be taught via Moodle. Students may have occasional meetings with faculty via Zoom, and they will interact with each other in various ways, but Zoom meetings will not be the primary mode of instruction as it was for spring 2020.

Is it too late to sign up for a summer course at CCA?

No, it is not too late! CCA students can contact the Student Records office at to register for an open summer course. Please note that students are required to pay in full for Summer courses in order to register. Because the deadline to add a course varies from section to section, students are encouraged to start with Student Records to confirm that a desired section is still available before connecting with Student Accounts (510.594.5086 or to pay tuition. Student Records can then complete the registration process.

If you are contacting Student Records by email, be sure to do so from your CCA account (or copy your CCA email if you are forwarding your CCA email to a personal account). Include your full name, ID number, and the numbers and titles of the course section for which you would like to register.

More information about summer session registration processes and deadlines is available on the Making sense of summer 2020 registration policies Portal site.

Important dates

Does “asynchronous” mean that I can join a summer 2020 class at any time and complete work whenever I want?

Each class will have a start date and end date and regular deadlines for assignments and critique participation. Some assignments, quizzes, etc. may be available on Moodle for limited amounts of time to ensure that students are making timely progress. Aside from that, there is more freedom for students to work at their own pace with an asynchronous course than with a synchronous course. With that said, it is important to maintain ongoing communication with your instructor via Moodle and/or email to ensure that you stay on track. Time management will be critical.

According to the Portal, summer session runs June 1 to August 14. Will all classes run during that entire time?

Start dates for courses vary, but most instruction will begin on or around June 22 and will end around August 7.

How do I find out when classes are starting or ending?

First, click on a course in the "Summer 2020 Course Schedule" on the Academic Dashboard in Workday to access course details. As indicated above, disregard any information that may be listed in the “Meeting Patterns” field. Instead, check the “Start/End Date” field to determine when the course begins and ends. If information is unavailable/unclear, please contact the instructor for information about course start and end dates. Should the instructor not be available, contact the chair of the program that is offering the course.

If there are no set meetings, how much time should I expect to spend on an online, asynchronous course?

Most courses at CCA meet for 15 weeks, and nine hours of combined class time + homework per course per week--a total of 135 hours of work for each class per term for the average student--is standard. An online summer course is of shorter duration, but the total number of hours expected of students is similar. Of course, students enter courses with different levels of preparation and different strengths, and each student works at their own pace, and so the amount of time that a student may need to spend on a particular online course may vary.

What is the deadline to add or unregister (drop, withdraw) for a summer 2020 course at CCA?

During fall and spring semesters, eligibility to drop a course without transcript notation is linked to eligibility for a tuition refund. During the summer session, transcript notation and refund eligibility are unlinked. Before a summer class begins, it is possible to unregister with no transcript notation (similar to a drop) and receive 100% tuition refund. As soon as a summer course begins, students' refund eligibility begins to decrease, though they remain eligible to unregister with no transcript notation for a few more days.

  • The deadline to add a summer course is on its Start Date.
  • The deadline to unregister with no notation on the transcript and receive a full refund is on the last business day before the course's Start Date.
  • The last day to unregister with no notation on the transcript is the third day of any course (two days after the course's Start date).
  • The last day to withdraw (with a notation on transcript) and receive a partial tuition refund is the eighth day of the course.
  • The last day to withdraw (with a notation on transcript) is the two-thirds point of the course.

Currently, all registration changes must be made via the Student Records office. Contact with questions about your course's deadlines.

Information about refund eligibility is available on the Summer Session Refund Policy portal site.

More information about summer session registration processes and deadlines is available on the Making sense of summer 2020 registration policies Portal site.

I’m registered. When will I be able to see my course information in Moodle?

Moodle has recently been upgraded, and faculty are currently building their courses. Students will have access to their course's Moodle by the first day of instruction for their course; only enrolled students can access a course’s Moodle site.


What if I’m not sure which summer 2020 course I can/should take?

Current undergraduate CCA students should contact their academic advisor. Graduate students can contact their program manager or chair. Non-CCA students can contact Student Records.

Whom do I contact with questions about course content before I register?

Please first see the detailed course information in Workday by clicking on the relevant section in the "Summer 2020 Course Schedule" on the Academic Dashboard in Workday. Should you require additional information, contact the instructor.

Whom do I contact if I have difficulty registering or withdrawing online via Workday?

Students can no longer make registration changes for summer courses via Workday but can seek assistance from the Student Records Office by contacting or by calling 510.594.3651.

Can I use Financial Aid for summer courses? What do I do if I have questions about payment?

Students can learn about summer financial aid via the Portal; those with specific questions should contact Financial Aid at or schedule an appointment with a Financial Aid staff member. Students with questions about tuition payment can contact Student Accounts at

What should I do if I have difficulty with Moodle? If I don’t know how to use Moodle or upload documents, how can I learn?

Please refer first to the Remote Learning and Moodle help documentation Portal sites. If you need additional assistance, please contact

How do I get help if I have difficulty with timed assignments or other elements of my online course?

Students who have a documented permanent or temporary disability or chronic medical condition that is impacting their ability to complete timed assignments or online learning are encouraged to request academic accommodations in advance via CCA’s Access/Disability Services. You may email to schedule an intake appointment and meeting. Access/Disability Services has also published a document on Strategies for Remote Online Learning.

Is Learning Resource coaching/tutoring available over the summer?

Yes, students can schedule appointments with Academic Strategy + Writing Coaches for assistance with summer 2020 courses. Coaching will primarily occur via Zoom, but coaches will be available at different times throughout the day. The Learning Resource Portal site is rich with information on being a successful online student.

What resources are available for Mental Health and Wellness?

Counseling Services are available (and free!) June 8 through July 31, 2020 for students enrolled in summer courses. Services will be provided over CCA’s Tele-Mental-Health Platform. Please visit the Counseling Portal page for information on how to sign up for services as well as additional Mental Health resources.

At this time, services are limited to students residing in the state of California. However, phone consultations are available for all students seeking Mental Health Services. Phone consultations are brief in nature and are offered as a check-in with a counselor for additional support and to discuss resources in the student’s area. Interested students can call 510.594.3670 and leave a message requesting a phone consultation; someone will return the call within 48 hours.