Requests for any of the services below, as well as general questions about technology, or technology support, can be initiated through the Help Desk. Help Desk Hours: 9am - 5pm Monday through Friday.

Through Help Desk tickets and phone calls, we can answer most technical questions, connect you with specialists who can troubleshoot more complex issues, and refer you to services available to best offer help for your specific needs, including all of the services listed below.

Information about accessing student software can be found on the Portal Student Software page. This includes software for classroom use, such as Moodle, Mural, Panopto, and VoiceThread, as well as project-specific software, like Adobe, Autodesk, Rhino, and many other titles.

For Moodle, VoiceThread, Panopto and Mural, we have a team that provides help documentation, delivers workshops and tutorial recordings, answers any questions and troubleshoots issues that come up. Contact the Help Desk to get help from these experts.

From the Creative Software Portal page you will have access to self-service software downloads, CCA’s VPN, help documentation, freeware, and other software resources (e.g. rendering). For assistance installing creative software, please contact the Help Desk.

CCA Libraries offer many online research resources beyond our print books. Our search engine at https://libraries.cca.edu/ covers millions of academic articles as well as complete ebooks.

If you have research questions, need technical assistance, or want to schedule a checkout, submit a Help Desk ticket, or use the “Chat with a Librarian” tool available at https://libraries.cca.edu/.