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CCA Policy on Service Animals

Service Animal

CCA adopts the definition of the Americans with Disabilities Act (ADA), which defines a service animal as “a dog that is individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.”

Other than dogs, the only type of animal that can be considered a service animal under the ADA is a miniature horse, though miniature horses may be subject to somewhat greater restrictions than service dogs. A photo of the Service Animal may be requested for the purpose of identification, and in the case of on-campus emergencies.


For a service animal to be allowed in campus buildings, the animal must be necessary to assist the individual in the activities of daily living and trained to fulfill those functions. Pets, therapy, companion, emotional support or comfort animals do not meet the definition of service animal and are not permitted in campus buildings, with the exception that in student housing, an emotional support animal, may be permitted if it is a reasonable accommodation for disabilities of a resident. Please see the college’s Emotional Support Animal Policy for more information regarding the procedure for obtaining approval for an emotional support animal and email

A service animal is allowed to accompany the student at all times and in all campus locations, except where service animals are prohibited due to health or safety restrictions, where they may be in danger, or where their use may compromise the integrity of health or safety. Restricted areas may include, but are not limited to, the following areas: custodial closets, boiler rooms, facility equipment rooms, areas where protective clothing is necessary, wood and metal shops, and rooms with heavy machinery.

Exceptions to restricted areas may be granted on a case-by-case basis by contacting the disability services accommodations officer at In all cases, the individual directing or supervising the restricted area has the final decision with regard to service animal access.

Request for Approval of a Service Animal

To request approval for a service animal, the requestor must make a formal written request to the College and must provide documentation as described below:

Verification for Need of a Service Animal/Verification of Disability The requestor must provide documentation that the partner/handler has a disabling condition or impairment and that the service animal is required so that the partner/handler may use the College’s facilities and/or services. CCA accepts as documentation a signed letter from the partner/handler’s health care provider, on the health care provider’s professional letterhead, that outlines the following:

  • The nature of the disabling condition or impairment including whatever information the College may reasonably need to ensure compliance with the law
  • The provider’s professional opinion that the partner/handler requires the service
  • animal to use the College’s facilities and service
  • The function(s) the animal may provide and what work or task has the animal been
  • trained to perform

Documentation of need for service animal must accompany a written request for permission for approval of a service animal and be sent to the Office of the Dean of Students (

A disability services accommodations officer will request a meeting with the student, which may include other staff or administrators of the college, prior to making a final determination regarding a student’s request for approval of a service animal.

Responsibilities of Persons Who Bring Service Animals to the CCA Campus:

  • ensure that the service animal receives and maintains up-to-date vaccinations and immunizations against disease and is otherwise in good health
  • ensure that the service animal is currently licensed in the individual’s city of residence
  • care for and supervise the service animal
  • maintain control of the animal at all times
  • ensure the cleanup of all animal waste
  • ensure that the animal is on a leash, if appropriate for the animal, at all times. The animal should wear some type of easily recognized identification symbol (i.e., harness, backpack, ID badge provided by Public Safety).
  • take financial responsibility for any property damage caused by the service animal
  • notify the general public of expectations of behavior around the service animal.
  • Examples of these notifications are as follows:
    • Unless you are invited to do so, do not touch or feed a service animal
    • Do not come between or attempt to separate a service animal from its handler
    • Do not deliberately startle a service animal
    • Allow a service animal to accompany the student at all times and everywhere on campus except where service animals are prohibited.

Removal of Service Animals

The student of a service animal may be asked by the college’s administration to remove the animal if the animal is unruly or disruptive (e.g. barking, running around, aggressive behavior). If the behavior persists, the student may be told to refrain from bringing the animal onto CCA facilities until the problem is remediated. Service animals that are in ill health and/or uncleanly are not permitted on CCA facilities.