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Refunds and Program Info

Last updated on Jan 18, 2023

All CCA students enrolled in on-campus classes (with the exception of those who receive an approved exemption) must be fully vaccinated and boosted against COVID-19 by the start of their first day of classes. Students who are not vaccinated/boosted and have not received an exemption by the start date of their first class will be removed from all in-person classes.

More information is here


To obtain a CCA Extension tuition refund for a class, an enrollee must officially withdraw by written notice to the Office of Youth Programs & Continuing Education by email.

Please note that refunds of tuition or fees and exemption from payment obligations are not available if the institution fails, or becomes limited in making complete, quality or timely delivery of educational or other services due to pandemic, weather or air quality, governmental action, strikes, work stoppages or other labor and civic unrest or other regional or national disasters.

Email: CCA Extension

Office Hours: Monday-Friday 9 a.m. - 5 p.m. Closed Saturday/Sunday.

Tuition Refund Details


Please allow two weeks to process all refund requests.

Tuition refunds are prorated as outlined below and are calculated from the day the written notice is received.

Business days are Monday-Friday. Weekends are not counted as business days.

Any kind of refund given from an injury or illness requires a doctor's note.

Refunds are as follows:

Courses meeting for 1 or 2 sessions:

  • 90 percent refund four business days before the first class
  • No refund thereafter

Courses meeting for 3 to 6 sessions:

  • 90 percent refund four business days before the first class
  • 80 percent refund one business day before the second class*
  • No refund thereafter

* Please note that for courses meeting on consecutive days, we must receive your withdrawal request by midnight on the day of the first class.

Courses meeting for 7 or more sessions:

  • 90 percent refund four business days before the first class
  • 80 percent refund one business day before the second class
  • 70 percent refund one business day before the third class
  • No refund thereafter

Lab/Materials Fee Refunds

If a student drops a course that requires a lab fee, the fee is 100 percent refundable four business days before the first class. No lab fee refunds may be received thereafter.

If a student drops a course that requires a materials fee, the fee is non-refundable once the course begins.

Refunds for Canceled Courses

The college reserves the right to cancel or reschedule any course or to change instructors. Courses may be canceled if the minimum enrollment is not met. The senior director makes this determination.

To lessen the chance a course is canceled register as soon as possible. Decisions regarding course cancellations are usually made three to four days prior to the course start date.

If you are registered for a course that is postponed or canceled, you will be notified by phone or email. Students in postponed courses have the choice of staying in the course or receiving a full refund. Students in canceled courses will receive a full refund of tuition and all applicable fees.

Confirm Your Refund Request

Students who write in to withdraw from a class should email to confirm that their withdrawal request has been received and is in process. Failure to attend class or notifying the instructor alone does not constitute official withdrawal.

We are excited to be together again on campus! All CCA students taking on-campus classes will be required to be fully vaccinated against COVID-19 no later than the start of their first day of their classes. Students who are not vaccinated and have not received an exemption or made a plan to be vaccinated by the first day of their classes will be removed from all in-person classes.

Although the college will require all students, staff, and faculty to be vaccinated against COVID-19, we recognize the need for exemptions in some circumstances. If you are unable to receive the COVID-19 vaccine and believe you qualify for an exemption (disability, medical, or religious), please email Human Resources at to discuss reasonable accommodations.

For more information about the vaccination requirement, see this page on Portal.

Additional Info

SF campus

Course Locations

All courses are held in San Francisco. Locations are listed in the course description. See How to Get Here for directions to each campus and for campus room and building maps.)

Your registration confirmation notes specific classroom locations. If a classroom is not noted, signs directing you to your classroom will be posted on the first day of class.


Nonmetered street parking is available. Most street parking near campus is limited to four hours. Read more about parking options here


For wheelchair accessibility information, email

Campus Cafés

The new CCA Makers Cafe is designed to accommodate the wide-ranging needs of our diverse campus community. Bon Appétit is recognized as an industry leader in environmentally and socially responsible practices, and for cooking made-from-scratch menu items with seasonal ingredients from local food growers. Students, Staff and Faculty enjoy seasonal menus and daily specials made with local and organic ingredients when possible, made-to-order hot and cold items, coffee and convenience items.

Makers Cafe

Monday-Friday 7 AM-8 PM

Saturday 10 AM-2 PM

Sunday 10 AM- 2 PM, 5-8 PM

DoReMi Coffee Bar

Monday-Friday 7 AM-6 PM

Saturday/Sunday 9 AM-3 PM

Market Street Convenience Store

Tuesday-Saturday 11 AM-10 PM

Monday-Sunday 11 AM-8 PM



Please check the description of the course you are registered for to see if you need to bring any supplies to the first session.

If the course description does not state that you need to bring any supplies, you need only show up for class. If any supplies are required thereafter, your course instructor will discuss that in class.

Most studio courses require purchasing supplies.

Art Supply Stores

ARCH has moved to a street-level retail space in CCA’s Blattner Hall—on the corner of 17th and Wisconsin Streets, a block and a half from CCA's main academic building—bringing the art supply store even closer to CCA. It’s now just a few steps out the door for many of CCA’s on-campus residents.

Blick Art Materials is located at 5301 Broadway, Oakland, 510.658.2787

Both art stores off a 10% discount on supplies. Please provide a receipt of class purchase to get this discount

CCA Building/Facility Access

Please note that as an enrolled CCA Extension student you are registering for a course(s) scheduled to meet at a specific date, day, time.

CCA Extension students do not have access to CCA facilities outside of scheduled class time. There is also no storage available to CCA Extension students, other than for painting students - limited to one painting.

Security Escorts

All members of the college community who leave either campus after dark are strongly encouraged to use the "Buddy System" and walk with someone you know. If you are unable to walk with a "buddy," contact the Public Safety Department to request an escort. Public Safety officers are on duty and available to perform this service* 24 hours a day, 7 days a week.

Public Safety Officers will escort students to the bus stations that service the BART station and will wait a reasonable time for the bus to arrive. The general rule is 15 minutes out and 15 minutes back for a total of 30 minutes round trip (including wait time).

We ask that community members requesting an escort plan accordingly so that our officers can assist them and get back to the campus in a timely manner to avoid inconveniencing others who may be requesting assistance as well. Anyone interested in requesting an escort can reach Public Safety on the appropriate campus by calling 415-703-9510 from any off-campus or mobile phone or just 9510 from any on-campus phone.

*Escorts are available at Dogpatch Studios 7 days a week, 7pm-11am (415-369-7438)


Have additional questions?

Please email CCA Extension.


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