Need Help?

Skip to Content

CCA Portal



Last updated on May 24, 2022


CCA uses Parchment Exchange as a trusted third party provider for ordering official transcripts. Electronic and Paper Transcripts are processed at a charge of $10 per transcript.

Current or former students can order transcripts through the Parchment/CCA website. You will be asked to create an account the first time you use this service. If you are creating an account for the first time, we recommend using a non-CCA email. Using a CCA email can cause issues when signing in to your Parchment account once no longer attending CCA.

If you have any questions when placing your transcript order, please contact our office via email at

Electronic Transcripts

Sending your transcript electronically is the most expedient option. Electronic Transcripts will take 3-5 business days to be delivered. An electronic version of your transcript can be sent to any email address in the world, and is available for download immediately once sent, when the recipient agrees to accept online transcripts. Please note that in order for a transcript to be considered official the transcript will need to be sent directly to the intended recipient. The majority of colleges and institutions will accept an Electronic Transcript.

Paper Transcripts

If you need a Paper Transcript to be picked up or mailed out, please contact our office via email at prior to placing an order on Parchment. Paper Transcripts will be available for processing on Mondays. Current or former students must contact the Student Records Office the business day before the expected pick up or mail out date.

For Pick Up orders, please email stating what day and time you plan to pick up your order. Please also state whether you or a different individual will be picking up the order. Transcripts for pick up will be available from 10am-4pm on Mondays on the San Francisco Campus at the CCA Administrative Office Building (80 Carolina Street). The designated individual picking up the transcript must have a valid from of I.D. to receive the order.

For Mail Out orders, please email stating the address and name of the recipient you would like to send the transcript to. Please note that there will be additional shipping costs for transcripts needing to be sent internationally.

For both types of Paper Transcripts, please clearly indicate how many copies of your transcript you would like to receive when contacting our office. The Student Records Office will begin processing Paper Transcripts beginning February 28th 2022.


Current or former students that still have Workday access can review their unofficial transcript at any time in Workday. The Student Records Office cannot provide unofficial transcripts to former students that no longer have Workday access.

Under no circumstances will CCA release a transcript or a copy of a transcript from another institution.