The Help Desk at CCA is here to help you! CCA students, faculty, and staff are welcome to contact the ETS Help Desk any time.

If you are experiencing issues accessing your CCA gmail, or another CCA web service (Moodle, Workday, Portal), please call the Help Desk for immediate help at 510.594.5010, or make sure to include your contact info when submitting a ticket.

• Submit a ticket online
• Email helpdesk@cca.edu
• Phone 510.594.5010

Top Five Solutions:

• WiFi connectivity
• Adobe Creative Cloud accounts
• What to do about Phishing emails
• How to print at CCA, from your laptop
• Back save your Adobe CC files for compatibility across software versions

Help Desk staff are available during regular College hours, Monday through Friday, from 9:00AM—5:00PM.

Please check Hours and Services for more information about the Computer Labs and Media Centers.