The Help Desk at CCA is here to help you! CCA students, faculty, and staff are welcome to contact the ETS Help Desk any time.

If you are experiencing technical issues and need help, please reach out using any of the methods below:

• Submit a ticket online
• Email helpdesk@cca.edu
• Phone 510.594.5010

Student Making and Technology Support

Check out the Student Making and Technology Support services, re-imagined to best support students learning online this Fall. You can also reach out to the Help Desk for more information about these services.

Top Five Tech Solutions:

• WiFi connectivity
• Adobe Creative Cloud accounts
• What to do about Phishing emails
• How to print at CCA, from your laptop
• Back save your Adobe CC files for compatibility across software versions

Browse all ETS help documents.

Help Desk staff are available during regular College hours, Monday through Friday, from 9:00AM—5:00PM.

Please check Hours and Services for more information about the Computer Labs and Media Centers.