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Help Documents

Last updated on Nov 09, 2022

Looking for technology help?

Portal's Knowledge Base is the new repository for technology-related help documentation.

Tech Support + Services

Technology Support

Media Center FAQs

Home Internet and Mobile Hotspots

Printing

How to Request a Refund in PaperCut

Computer Lab Printing

Printing via Laptop to Lab Printers

Print Account Management

Software + Tools

Required software will be provided to students as needed for class here: Creative Software. For assistance installing software, contact the Help Desk.

CCA Adobe Account Activation

Lucidpress

VoiceThread

Security

Duo Security Two-Factor Authentication

Laptop Security

Phishing Email Messages

Managing Cookies on Your Browser

Google

Gmail

Gmail & Email Clients

Google Calendar

Google Drive

Mailing Lists and Google Groups

Moodle

Using Moodle to Build a Virtual Classroom (for faculty)

Moodle - Students

Workday

Workday Help & Documentation for Employees

Workday Student Help

Trusted Devices in Workday

Program Data Portfolio User Guide

Remote Tools

Zoom Video Conferencing

Using VPN to Connect to Campus Services (for staff only)

CCA VPN Access for Students + Faculty

Home Internet and Mobile Hotspots

Tips + FAQs

Backups, Partitions, & Storage Tips

File Management Tips

Mac OS X Tips

Single Sign-On FAQs

Telephones + Voicemail

Telephones & Voicemail

Related Pages