Cloud Lab - FAQ
What is the Cloud Lab?
The Cloud Lab is a set of networked computers that are located only in the "cloud" that students and faculty can access from their own devices. Cloud Lab computers have the same software and configuration as CCA labs
What are the steps to get started using the Cloud Lab?
Please refer to the Cloud Lab Access via Splashtop Portal page that describes in detail the steps to get started. Generally, the workflow will look like this:
- Load and install one of the following Splashtop Business applications (macOS or Windows 10)
- Launch the Splashtop Business applications, logging in with your CCA credentials
- The first time the Splashtop Business app is launched there will be an authentication link sent to your CCA email that will allow you to authenticate and connect your device
- A confirmation page will load and you can select from a list of Mac and Windows computers available to access remotely
What are some use case scenarios and benefits of using the Cloud Lab?
The Cloud Lab gives students and faculty the ability to:
- render large files remotely
- access specialized course software
- access computers more powerful than personal laptops
- free up personal laptop for other curriculum usage
Do I have to be off campus to access the Cloud Lab?
With a stable internet connection on or off campus you’ll be able to connect to Cloud Lab computers via Splashtop software.
What are best practices for transferring files?
To move files on or off Cloud Lab computers, best practices is to use Google Drive or similar cloud storage.
Can I use the Cloud Lab to store my files?
As with all CCA lab computers, storing your work long term on the Cloud Lab is discouraged.
What if I have trouble logging in to the Cloud Lab via Splashtop?
Please contact the Help Desk if encounter problems accessing the Cloud Lab:
- Submit a ticket online
- Email: firstname.lastname@example.org
- Phone: 415-703-9560