• Catering Menus
• Exclusivity Requirements
• How to Place a Catering Order and Payment Terms
• Catering Policies and Procedures

Makers Cafe catering is by Bon Appétit, an industry leader in environmentally and socially responsible practices, and known for cooking made-from-scratch menu items with seasonal ingredients from local food growers. We are excited to work with you for all of your food and catering needs!

Our menus are available at cca.catertrax.com, where you can also place your order.

Internal Events

Bon Appétit Management Company is recognized as an industry leader in environmentally and socially responsible practices, and for cooking made-from-scratch menu items with seasonal ingredients from local food growers. Bon Appetit will be happy to work with you for all of your food and catering needs.

Food and catering for on-campus events in San Francisco are required to be catered through Bon Appetit (Makers Cafe) with limited exemptions outlined below. (Location exclusions: Dogpatch Studios, Rayko Photo Center)

Sponsored/External Events

Food and catering for on-campus events in San Francisco that are sponsored by CCA in partnership with affiliated groups are required to be catered through Bon Appetit (Makers Cafe).

Exemptions

While using Bon Appétit is highly encouraged, the following are not required. Any food order paid for by CCA funds under $200, or events solely sponsored by the President’s Office or Advancement (Annual Gala and Scholarship Dinner).

Payment Terms & How to Order

CCA Departmental catering orders require a PO for payment. CCA staff are not permitted to use CCA issued departmental credit cards for catering orders. All orders must have an accompanying approved PO from Workday.

Ordering (CCA):

1. Create your order in Catertrax and place the order in your cart
2. For the payment method, enter "pending" in the PO number field, then submit the cart
3. You will receive an email from Catertrax with a quote for your order, save the quote as a PDF
4. Use the total $ amount on your Catertrax Quote to submit a requisition in Workday
5. Requisition type = goods/services purchase (do not select "request for payment")
6. Non-Catalog request type = services
7. Once you have an approved PO # from Workday, you need to edit your Catertrax order with the approved PO number
8. Bon Appetit will not process your order until they receive the approved PO number
9. Your order is processed when you receive a confirmation email from Bon Appetit

Ordering (External):

External catering orders may use the following methods for payment, credit/debit card or check.

Credit card payment requires a deposit of 50% of the event amount. A final invoice will be sent within 2 business days of the event and your full payment is due at that time.

1. Create your order in Catertrax and place the order in your cart.
2. You will be prompted for a method of payment to submit a deposit.

Timelines

Due to the logistics involved with each event, our catering attendants are on strict timelines and cannot afford delays. Any-clean up delays, or rescheduling due to a client request, are subject to a $25 fee.

Last-Minute Requests:

For orders requested less than (3) business days in advance, please place your order as soon as possible. We will do our best to accommodate last-minute requests. However, selections will be limited. ALL ORDERS MUST BE PLACE BY 5:00 P.M.

Last-minute requests are subject to the following fees:

(3) full business days in advance: $75

(2) full business days in advance: $150

(1) full business day in advance : $150

Guarantees and Cancellations

For all events, the final guaranteed guest count must be submitted by noon (3) full business days prior to the event. This number cannot be reduced. If a guarantee is not provided by the due date, your final estimate will be used as the guaranteed guest count. Your event will be billed for the actual guest attendance or the final guaranteed guest count, whichever is greater.

Cancellations:

To cover incurred costs, orders cancelled less than (2) business days in advance are subject to the following fees:

(2) business day in advance : 50% of total food/labor/ rental invoice

(1) business day : 100% of total food/labor/rental invoice

Delivery Fees:

Catering orders of less than 100 dollars are subject to a 25 dollar delivery fee

Leftovers

Based on city health code, select leftovers remaining on the buffet table may be available for take home. Clamshells are available for 1 dollar a piece. Consult with your event planner for details.

Please note: once leftovers are packaged, the guest assumes all liability for proper storage and consumption of product. Catering staff is not permitted to pack any leftovers.

Rentals, Staff & Equipment

Linens:

To cover service tables, standard in–house, black linen are provided. White is available by request. Standard in-house linens are available for $6 per linen and $.75 per linen napkin. Along with our in-house black and white, additional colors are available with 1 week notice. Consult with your event planner for additional linen options, including specialty linen.

Catering Equipment:

Please do remove any catering equipment, including platters and china from the event. Any missing or damaged equipment upon pick-up will be charged the full replacement value on the catering invoice.

Staffing Requirements:

Types of Events:

• Drops are events that do not require service staff. They are generally intimate affairs requiring delivery, set up and pick up service only.
• Full service events are the majority of buffets, served lunch/dinners and appetizer receptions. These events require service staff with the amount based on guest count. Service staff is $30 per person, per hour with a {4} hour minimum. (Captains are available at $35 per person, per hour with a {4} hour minimum.) Staffing for these events uses a standard labor formula to calculate the time required.

*Final labor hours may vary depending on logistics, specific to your event service staff, for the set-up, event time and clean–up , and are automatically added to the event contract. Consult with your event planner for details.

Chef, Carvers & Grill Cooks:

Specialized services such as chefs, carvers, and grill cooks and action stations are available for your event and determined based on the total guest count. Specialized staffing is 50 dollars per person, per hour with a (4) hour minimum.

Bartenders:

All events serving alcohol require a licensed bartender. Bartenders are charged at $40 per person, per hour with a (4) hour minimum. Bar set-ups are subject to a fee of $100.

Hours and Holidays

Regular Business Hours:

During the academic year, our regular catering business hours are 7am to 8pm, Monday – Friday. And 8am-5pm Saturday and Sunday. Regular business hours are reduced during non-academic periods. Consult with your event planner for details. Catering deliveries and pick-ups during regular business hours are not subject to additional labor charges.

After hours “business hours” exceptions are 8pm to 7am. Catering deliveries and pick-ups before or after regular business hours are subject to an after hours surcharge of $100.

Holidays:

During holidays, the catering department is closed. If you have event needs on a holiday, catering deliveries and pick-ups are subject to a holiday labor fee of $50 per person, per hour with a (5) hour minimum.