Counseling & Psychological Services (CAPS)
CCA Counseling & Psychological Services (CAPS) is committed to the personal development and professional advancement of students engaged in an arts-based educational environment fostering creativity, curiosity, and diversity. CAPS encourages student success and well-being by providing a broad spectrum of mental health services, including individual therapy, crisis intervention, consultation, referrals, workshops on mental health topics, and outreach.
______________________________________________________________________________
SCHEDULING INFORMATION
CAPS will be closed along with the rest of the campus for Martin Luther King Day on Monday January 19th 2026.
Consultations, Referrals, Scheduled Drop-in Appointments, Intakes, and Ongoing Therapy are available. CAPS will also hold a drop-in space in the CAPS suite on Thursday, January 22nd and 29th from 2-4 pm. Please see below for more details.
Consultations and Referrals are one-time meetings with a CAPS Counselor to discuss your needs and figure out what resources you need related to mental health and/or to refer you to outside resources. Consultations and Referrals are not therapy. Call 415-551- 9267 or email caps@cca.edu to request a Consultation or Referral.
Scheduled Drop-In Appointments are one-time therapy appointments with a counselor that can be made day of (if available) or several days ahead and can be booked with the support of our CAPS Administrative Specialist, Victoria Zaarour. (Please see below for contact information and in-person hours).
Intake and Ongoing therapy Appointments begin Tuesday, January 20, 2026. To book, visit our Student Health Portal. Please see our CAPS appointments page for more information and instructions.
—--------------------------------------
CAPS Drop in Space
When: Thursday, January 22 and 29, 2026, from 2-4 pm
Where: CAPS suite at 73 Arkansas Street (next to Blattner Hall)
What’s it for:
- Support scheduling a one-time meeting or ongoing therapy with a staff clinician
- Consultation for off-campus referral or support with using insurance to find Mental Health Care
- Peer group (more than one person), one-time meeting with a staff clinician
- On-campus resource referral (financial aid, academic advising, CCA cares, connecting with a faculty member, etc.)
- Decompress- tea hangout, collage, draw, write, etc.
- This drop-in space is intended for students to gather information about our service menu and support finding services and resources. This is not a therapy space.
While CAPS is closed (outside of business hours or on the weekend), support is still accessible for those who may need assistance.
- Emergency: In the case of an emergency, please call 911 or go to your closest emergency room.
- Urgent Crisis Assistance (24/7): If you need to speak with someone immediately for a non-emergency urgent matter that requires immediate assistance, please call our mental health crisis hotline at 415-551-9344.
______________________________________________________________________________
DEPARTMENT CONTACT
Between the hours of 10 am and 4 pm Generally (M-F) CAPS Administrative Specialist Victoria Zaarour (She/Her) is available in the student services suite in 80 Carolina.
- Book Scheduled Drop In Appointments
- To inquire about when/where your appointment is.
- Support in locating counseling services or accessing the offices if you have an appointment.
- She can also be reached by calling the CAPS phone below
CAPS email: caps@cca.edu (Please note that this confidential email is for non-urgent issues and is monitored ongoing M-F by CAPS Staff. If you send a message, you will receive a return response within 2 days during the work week)
CCA CAPS Phone: 415.551.9267. Please note that if no one picks up immediately that this is a confidential voicemail If you leave a message, you will receive a return call within 24-48 hours during the work week.
Call this number if:
- You have questions about our services or our team.
- You want to request a consultation with CAPS staff.
- You want to be added to the waitlist for services.
- You need a referral for psychological or psychiatric support outside of CCA.
- To schedule a One Time Urgent (OTU) Appointment.
*For Urgent Immediate Assistance: CCA mental health crisis hotline: 415.551.9344. (previously 510.594.5099)
__________________________________________________________________________________________
Currently, CAPS offers services in a hybrid format; both in-person and online (tele-mental-health). For more detailed information about current services and policies visit our Counseling Appointments page below.