CCA Counseling & Psychological Services (CAPS) is committed to the personal development and professional advancement of students engaged in an arts-based educational environment fostering creativity, curiosity, and diversity. CAPS encourages student success and well-being by providing a broad spectrum of mental health services, including individual therapy, crisis intervention, consultation, referrals, workshops on mental health topics, and outreach.

______________________________________________________________________________

SCHEDULING INFORMATION

Consultations, Referrals, Scheduled Drop-in Appointments, Intakes, and Ongoing Therapy are available.

Currently we have a waitlist for ongoing appointments. Please email or call to be added to the waitlist and/or receive a referral for services outside CCA CAPS.

• Scheduled Drop In or Urgent appointments are available weekly 4 days a week and are not impacted by the waitlist. Drop In's an be booked by calling 415 551 9267 , emailing caps@cca.edu or by our Administrative Specialist in person (see department contact below). Please note that responses regarding an urgent appointment request will be tended to on the day of your contact between 9 am and 5 pm.

Consultations and Referrals are one-time meetings with a CAPS Counselor to discuss your needs and figure out what resources you need related to mental health and/or to refer you to outside resources. Consultations and Referrals are not therapy. Call 415-551- 9267 or email caps@cca.edu to request a Consultation or Referral.

Scheduled Drop-In Appointments (AKA One time Urgent) are one-time therapy appointments with a counselor that can be made day of (if available) or several days ahead and can be booked with the support of our CAPS Administrative Specialist, Victoria Zaarour. (Please see below for contact information and in-person hours).

Intake and Ongoing therapy Appointments begin Tuesday, January 20, 2026. To book, visit our Student Health Portal. Please see our CAPS appointments page for more information and instructions.

______________________________________________________________________________

DEPARTMENT CONTACT

Between the hours of 10 am and 4 pm Generally (M-F) CAPS Administrative Specialist Victoria Zaarour (She/Her) is available in the student services suite in 80 Carolina.

• Book Scheduled Drop In Appointments
• To inquire about when/where your appointment is.
• Support in locating counseling services or accessing the offices if you have an appointment.
• She can also be reached by calling the CAPS phone below

CAPS email: caps@cca.edu (Please note that this confidential email is for non-urgent issues and is monitored ongoing M-F by CAPS Staff. If you send a message, you will receive a return response within 2 days during the work week)

CCA CAPS Phone: 415.551.9267. Please note that if no one picks up immediately that this is a confidential voicemail If you leave a message, you will receive a return call within 24-48 hours during the work week.

Call this number if:

• You have questions about our services or our team.
• You want to request a consultation with CAPS staff.
• You want to be added to the waitlist for services.
• You need a referral for psychological or psychiatric support outside of CCA.
• To schedule a One Time Urgent (OTU) Appointment.

*For Urgent Immediate Assistance: CCA mental health crisis hotline: 415.551.9344. (previously 510.594.5099)

__________________________________________________________________________________________

Currently, CAPS offers services in a hybrid format; both in-person and online (tele-mental-health). For more detailed information about current services and policies visit our Counseling Appointments page below.