CCA Counseling & Psychological Services (CAPS) is committed to the personal development and professional advancement of students engaged in an arts-based educational environment fostering creativity, curiosity, and diversity. CAPS encourages student success and well-being by providing a broad spectrum of mental health services, including individual therapy, crisis intervention, consultation, referrals, workshops on mental health topics, and outreach.

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SCHEDULING INFORMATION

Opening & Closing Dates:

• CAPS will be closed along with the rest of the campus from 4 pm on Friday December 19th 2025 until 9 am Monday January 5th 2026.
  
• Consultations and Referrals will be Resume January 5th 2026
  
• Intake, Ongoing and One Time appointments will resume in the Spring 2026 semester (updates regarding booking appointments will be provided in the new year).

While CAPS is closed, support is still accessible for those who may need assistance.

• Emergency: In the case of an emergency please call 911 or go to your closest emergency room.
  
• Urgent Crisis Assistance (24/7): If you need to speak with someone immediately for a non-emergency urgent matter that requires immediate assistance please call our mental health crisis hotline at 415 551 9344.

Additional Support: For additional Mental Health Resources and Hotlines please visit our Resources and Hotlines Portal Page

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DEPARTMENT CONTACT (Administrative Support will resume on 1/5/26 (remotely) and on 1/7/26 (in office)

Between the hours of 11 am and 4 pm (M-F) CAPS Administrative Specialist Victoria Zaarour (She/Her) is available in the student services suite in 80 Carolina (M, W-F) or Blattner Hall (Tu) to:

• Book One Time Urgent (OTU) appointments
• To inquire about when/where your appointment is.
• Support in locating counseling services or accessing the offices if you have an appointment.
• She can also be reached by calling the CAPS phone below

CAPS email: caps@cca.edu (Please note that this confidential email is for non-urgent issues and is monitored ongoing M-F by CAPS Staff. If you send a message, you will receive a return response within 2 days during the work week)

CCA CAPS Phone: 415.551.9267. Please note that if no one picks up immediately that this is a confidential voicemail If you leave a message, you will receive a return call within 24-48 hours during the work week.

Call this number if:

• You have questions about our services or our team.
• You want to request a consultation with CAPS staff.
• You want to be added to the waitlist for services.
• You need a referral for psychological or psychiatric support outside of CCA.
• To schedule a One Time Urgent (OTU) Appointment.

*For Urgent Immediate Assistance: CCA mental health crisis hotline: 415.551.9344. (previously 510.594.5099)

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Currently, CAPS offers services in a hybrid format; both in-person and online (tele-mental-health). For more detailed information about current services and policies visit our Counseling Appointments page below.