CCA Counseling & Psychological Services (CAPS) is committed to the personal development and professional advancement of students engaged in an arts-based educational environment fostering creativity, curiosity, and diversity. CAPS encourages student success and well-being by providing a broad spectrum of mental health services, including individual therapy, crisis intervention, consultation, referrals, workshops on mental health topics, and outreach.

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SCHEDULING INFORMATION

Fall 2025 CAPS appointments are available Tuesday September 2nd, 2025 through Friday December 19th, 2025. To book visit our Student Health Portal. Please see our CAPS appointments page for more information and instructions.

Currently we have a waitlist for ongoing appointments. Please email or call to be added to the waitlist and/or receive a referral for services outside CCA CAPS.

• One Time Urgent (OTU) appointments are available weekly 4 days a week and are not impacted by the waitlist. OTU's can be booked by calling 415 551 9267 , emailing caps@cca.edu or by our Administrative Specialist in person (see department contact below). Please note that responses regarding an urgent appointment request will be tended to on the day of your contact between 9 am and 5 pm.

• CAPS will be closed along with the rest of the campus on the following dates:
  • Monday September 1st
  • Thursday November 27th and Friday November 28th
• Urgent Immediate Assistance will remain available through the CCA mental health crisis hotline: 415.551.9344.

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DEPARTMENT CONTACT

Between the hours of 11 am and 4 pm (M-F) CAPS Administrative Specialist Victoria Zaarour (She/Her) is available in the student services suite in 80 Carolina (M, W-F) or Blattner Hall (Tu) to:

• Book One Time Urgent (OTU) appointments
• To inquire about when/where your appointment is.
• Support in locating counseling services or accessing the offices if you have an appointment.
• She can also be reached by calling the CAPS phone below

CAPS email: caps@cca.edu (Please note that this confidential email is for non-urgent issues and is monitored ongoing M-F by CAPS Staff. If you send a message, you will receive a return response within 2 days during the work week)

CCA CAPS Phone: 415.551.9267. Please note that if no one picks up immediately that this is a confidential voicemail If you leave a message, you will receive a return call within 24-48 hours during the work week.

Call this number if:

• You have questions about our services or our team.
• You want to request a consultation with CAPS staff.
• You want to be added to the waitlist for services.
• You need a referral for psychological or psychiatric support outside of CCA.
• To schedule a One Time Urgent (OTU) Appointment.

*For Urgent Immediate Assistance: CCA mental health crisis hotline: 415.551.9344. (previously 510.594.5099)

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Currently, CAPS offers services in a hybrid format; both in-person and online (tele-mental-health). For more detailed information about current services and policies visit our Counseling Appointments page below.