Need Help?

Skip to Content

CCA Portal

Division of Student Affairs Banner

Get in Touch

Last updated on Oct 01, 2024

Student Affairs staff are here to support students. With hybrid work modes, we are routinely available on campus during designated times as well as via phone, email, and Zoom. We look forward to working with you!


General Contact Information

For general assistance or a referral:

For a complete staff contact list, please visit:


Urgent Matters

  • Medical or mental health emergencies: call 911 or go to your nearest emergency room.

  • Urgent, non-emergency mental health issues requiring immediate attention: call 415.551.9344 (CCA's 24/7 mental health crisis hotline)

  • Campus related emergencies: call 415.703.9510 (CCA's Public Safety department)


CCA Cares


Ask Team

The Student Services Ask Team is your one-stop to get your specific questions answered about billing, academic advising, financial aid, registration and academic records, room assignments, meal plans, federal immigration regulations for international students, and anything else related to your academics, student finances, and housing!

  • Contact Ask (answered within 24 hours):
    • Email: ask@cca.edu | Text/Call: 415.915.2503
    • WeChat: ShirazCCA or Yuxi_CCA | LINE: shirazcca or Yuxi_CCA | Kakaotalk: ShirazCCA or Yuxi_CCA
  • In-Person Services:
    • 80 Carolina, First Floor (Student Services) | 10:00am-4:00pm, Mondays-Fridays