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Posted September 16, 2021, 12:57 PM

Updated May 13, 2022, 11:06 AM

Ask is your one-stop to get your specific questions answered about billing, academic advising, financial aid, registration and academic records, room assignments, meal plans, federal immigration regulations for international students, and anything else related to your academics, student finances, and housing!

  • Contact Us (answered within 24 hours):
    • Email:
    • Text/Call: 415.915.2503
    • WeChat: ShirazCCA or Yuxi_CCA
    • LINE: shirazcca or Yuxi_CCA
    • Kakaotalk: ShirazCCA or Yuxi_CCA
  • In-Person Services:
    • 80 Carolina, First Floor (Student Services)
    • Office Hours: 10:00am-4:00pm
  • Find additional contact information and appointment calendars for individual offices on the Portal.