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Missing Students

Last updated on Dec 12, 2019

In compliance with the Missing Student Notification Policy and Procedures 20 USC 1092 C; (Section 488 of the Higher Education Opportunity Act of 2008), it is the policy of California College of the Arts to actively investigate any report of a missing student who is enrolled at the college as either a full or part-time student.


Most missing-person reports in the college environment result from students changing their routines without informing roommates and friends of the change.

For purposes of this policy, a student will be considered missing if a roommate, classmate, faculty member, friend, family member, or other campus person has not seen or heard from the person in a reasonable amount of time.

In general a reasonable amount of time is 24 hours or more, but may vary with the time of day and information available regarding the missing person's daily schedule, habits, and reliability. Individuals will also be considered missing immediately if their absence has occurred under circumstances that are suspicious or cause concern for their safety.

Investigation & Notification

If a member of the college community has reason to believe that a student is missing, that person should immediately notify one or all of the following individuals:

  • Vice President for Student Affairs at 510.594.5033
  • Associate Vice President for Student Affairs at 510.594.3673
  • Associate Vice President / Dean of Students at 415.703.9509
  • Public Safety Department at 415.703.9510

Any missing-student report must be referred to CCA’s Public Safety Department. All efforts will be made immediately (no waiting period) to locate the student to determine his or her state of health and well-being.

Actions that will be taken by CCA include (but are not limited to):

  • Call or text the student’s home/cell phones or other numbers on record
  • Email the student
  • Contact the student's roommates and neighbors (residential students only)
  • Contact the student’s faculty or academic advisors
  • Contact any other on-campus or off-campus friends or contacts that are made known
  • Review the student’s network print or email accounts to determine most recent activity
  • Check a student’s social networking sites such as Facebook, MySpace, and Twitter

If after investigation a student is determined missing for at least 24 hours, the appropriate law enforcement agencies (Oakland Police or San Francisco Police departments) and the student’s emergency contact will be notified within 24 hours of receipt of the report.

If a student is under age 18 and not an emancipated individual, or has failed to designate an emergency contact, CCA is required to notify a parent or guardian. If a student is over age 18, CCA is required to notify the emergency contact the student identified to the college.

Designating Emergency Contacts

All CCA students are expected to use Workday to identify the name, relationship, phone number, and email of at least one emergency contact and to update the information regularly. Such information becomes part of the student’s official record and is used in case of an emergency, including occasions in which the student has been determined missing for at least 24 hours.