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Employee Mental Health & Wellness Resources

Last updated on Jan 14, 2026

Employee Assistance Program (EAP)

Overview and Counseling Benefits

CCA partners with Magellan as our Employee Assistance Program (EAP) to provide benefit-eligible employees with support for a wide range of personal and work-related challenges. If you or an eligible family member in your household needs assistance with personal, family, or work-life balance concerns, Magellan offers confidential support and resources.

EAP benefits include up to 8 counseling sessions per issue, per calendar year (as provided through Magellan), as well as referrals and support for a variety of concerns, including:

  • Marital and family relationships
  • Job-related stressors
  • Stress, anxiety, and depression
  • Parent and child relationships
  • Grief and loss
  • Other work or life challenges


How Do I Access Magellan EAP Services?

You can access Magellan EAP services in several ways:

  • Phone: Call 800-424-4039 (available 24/7)
  • Online: Visit member.magellanhealthcare.com
  • Mobile App: Available through the Apple App Store and Google Play

You may be prompted to register using your employer information

What Happens When I Log In?

When accessing the Magellan platform, employees may be guided through an initial check-in or assessment to help identify appropriate resources and levels of support. Based on your responses, the platform may recommend:

  • Self-guided digital tools and programs
  • Referrals to EAP counseling services
  • Additional work/life or specialty resources

Employees can explore recommended content independently or connect with Magellan support for further assistance.


Magellan Services


Counseling

  • Access a nationwide network of licensed counselors for support with challenges such as stress, anxiety, substance misuse, relationships, parenting and more.
  • Counseling is confidential and available in-person by text message, live chat, phone or video conference.


Wellbeing Coaching

  • Work one-on-one with a Magellan wellbeing coach to set goals, create action plans, and build healthy habits around sleep, weight management, relationships, and more through scheduled phone or video sessions.
  • Each household member receives up to 6 coaching sessions per calendar year, separate from and in addition to available counseling or therapy visits.


LifeMart Discount Center

  • Access to national and local discounts through an online platform and mobile app, helping make both everyday expenses and major purchases more affordable.
  • Save on essentials and lifestyle needs including car buying and services, child and elder care, financial and legal products, fitness, home goods, entertainment, travel, and more.


Legal Consultation

  • One free 60-minute consultation per legal issue each year, plus preferred discounts on attorney services including estate planning , family law, and standard legal matters.
  • Discounted will and estate planning packages, along with online access to state-specific legal forms and a comprehensive legal education library.


Financial Consultation

  • Confidential consultations with financial professionals at no cost.
  • Support may include budgeting, debt management, retirement planning, identity theft concerns, and major financial decisions such as auto or home purchases.

Work/Life Resources and Referrals

  • Assistance and referrals for child care, elder care, education and college planning, adoption, and daily living needs (including pet care)


Magellan Digital Wellness Platform

Magellan EAP includes access to a digital wellness platform that offers self-guided tools, educational resources, and virtual support options designed to promote emotional and overall well-being.

Through the platform, employees have access to:

  • Articles, videos, webinars, and self-assessments
  • Evidence-based mental health and wellness tools
  • Guided programs focused on stress management, resilience, emotional health, and work-life balance

All services are 100% confidential and provided at no cost to employees.

Accessing BetterHelp Counseling

BetterHelp, Virtual Counseling

Magellan members can access BetterHelp for virtual counseling support, helping adults and teens manage stress and everyday mental health challenges. Eligible members and their household members receive up to 8 pre-paid sessions per issue, per year, focused on short-term support and building coping skills.

See registration steps below to get started with BetterHelp through Magellan.

Register Online

  1. Visit BetterHelp.com/Magellan and click "Get Started"
  2. Enter your name, email, and company name*, then "Submit"

Please note that you will need to click on the drop down selection for company name. See example below.

Once you click "submit," you will complete BetterHelp's short questionnaire which will match you with a therapist based on your preference and needs. Once matched, typically within 24 hours, you can start communicating with your therapists by the modality of your choice.

betterhelp

Transportation Perks

  • Bike Share: CCA participates in the Bay Wheels Corporate Membership program. CCA employees may receive $30 off an annual membership.
  • Shuttles: The Mission Bay Shuttle is free to all employees.

Please visit the portal's Transportation page for more details on these services and other transportation related information.


Gym Memberships

  • Special Discount Offer for CCA Staff & Faculty: Fitness SF
    • Locations
      • Fitness SF offers the following 2 discount options for CCA employees:
        • $249 / 4 month prepaid
        • $199 / 3 months prepaid
      • This link is for a prepaid 3 month membership for $199 which will give employees access to all 8 locations.
      • Please use your CCA email to register in order to receive the discount.

Blue Shield Mental Health & Wellness Resources

In Person Mental Health and Substance Use Care Benefits

  • In person mental health benefits and substance use care benefits are provided through Blue Shield's Mental Health Service Administrator (MHSA). Click here for the Blue Shield Mental Health resources landing page.

Highlights include:

  • Your Blue Shield of California health plan provides coverage for non-emergency inpatient and outpatient mental health and substance use care.

How to Access

  • Call the MHSA at (877) 263-9952 for immediate assistance or help finding a network provider.
  • You can also search for a provider in the Find a Doctor tool at blueshieldca.com.

Teladoc Behavioral Health Service Overview

  • Teladoc Behavioral Health Service allows you to connect with a clinician by phone, video or app. Click here for an overview of this benefit.

Highlights include:

  • Clinicians available include psychiatrists, licensed psychologists, therapists and clinical social workers
  • Appointments available 7 days/week, 7 am. to 9 pm in member’s time zone
  • Ongoing support with the same provider is available

How to access:

  • For questions or to make an appointment, contact Teladoc at 1 (800) 835-2362 or download the app at teladoc.com/bsc.

LifeReferrals 24/7 Overview

  • In addition to CCA’s Magellan's EAP benefit, Blue Shield members also have access to a similar benefit through LifeReferrals 24/7. Click here for an overview of this benefit.

Highlights include:

  • LifeReferrals 24/7 offers convenient and confidential support to help you meet life’s challenges for no copayment or extra cost.
  • You will be guided to the appropriate service based on your needs, such as personal counseling, legal assistance, financial coaching, identity theft resolution and more!

How to Access:

  • Call LifeReferrals 24/7 toll-free, anytime, at (800) 985-2405
  • Or visit lifereferrals.com and enter the access code: bsc

Blue Shield’s Wellvolution Program

Blue Shield’s Wellvolution program connects members to proven resources to manage and improve health through coaching, lifestyle medicine, meditation, and mental health support and counseling. These programs and resources are vetted by Blue Shield and offer accessible apps based on the latest in science and lifestyle medicine to help members improve their health. Examples of just some of the programs offered are listed below.

Mental Health

  • Headspace: As the world’s most science-backed meditation app, Headspace is helping people around the world reduce stress, increase resilience, and get a better night’s rest. With Headspace, you can learn to meditate in just a few minutes a day and join 70 million members using meditation to improve mental well-being.
  • Ginger offers on-demand, confidential mental healthcare through coaching and self-guided activities.Through the Ginger app, members can connect with a team of coaches via text, 24/7, 365 days a year. For those in need of additional support, a therapist or psychiatrist can be added to their care team for video sessions. For more information go to www.wellvolution.com/mentalhealth or click here for more details.

Quitting Smoking

  • Quitsmart is a fully digital program delivered through your smart phone that can help you quit smoking.
  • EX Program: Developed in collaboration with Mayo Clinic, EX Program is quit-tobacco program that has helped nearly 1 million tobacco users develop the skills and confidence to quit for good.

Weight Loss/Eating Healthy

  • Betr Health: Key benefits include weight loss, a dedicated personal coach, and a family friendly meal planner.
  • Habitnu: One-on-one or group coaching with a personal Health Coach for weight loss.
  • Ciba Health: Engage inrevolutionizing obesity and weight loss care and treatment of pre-diabetes through an approach that centers around the member.
  • Wondr: Weight-loss program clinically proven to help you lose weight, sleep better, stress less, and so much more digital lifestyle program that can help you lose weight and reduce your risk for diabetes, making you feel better overall.
  • Weight Watchers has helped millions lose weight thanks to a science-driven program that enables people to build healthy habits for real life.

Diabetes Management

  • Dario: easy-to-use diabetes management program that makes managing diabetes at home, or anywhere, easier.  All you need is your smartphone to get started, Dario gives you everything else you need to succeed.
  • VP Transform for Prediabetes: This is is a leading digital lifestyle program that can help you lose weight and reduce your risk for diabetes, making you feel better overall. VP Transform is recognized by the CDC for its best-in-class weight loss outcomes and its ability to develop long-lasting habits that keep you sustainably lighter and healthier.

Fitness

  • Sworkit: 24/7 access to stretching and strength exercises for any fitness level, including personalized workout plans. active and improve your balance in just 10 minutes a day - while having fun!
  • Eat healthy and feel good on your own terms with Fitness Your Way (FYW). The gym membership program, available through Tivity Health, offers special rates to Blue Shield members. You and your dependents who are age 18 and older are eligible. Enroll today at fitnessyourway.tivityhealth.com/bsc.

Pregnancy and Postpartum Support

  • Maven is the leading virtual clinic for individuals planning, growing, and raising families. Maven provides on-demand coaching and educational telehealth appointments with specialists and coaches 24/7, 365 days a year, along with personalized clinical content, and community forums. Click here for more information. Get started today! Visit blueshieldca.com/maven to enroll.

Enrollment is easy! You will need access to a computer, tablet, or smartphone. Use Chrome if registering using a computer. Customer Service is available on the Wellvolution platform via Instant Chat, E-mail and Telephonic Support at 1-866-671-9644 6:00am through 6:00pm PST.

  • Create an account with a password at wellvolution.com.
  • Enter your member ID
  • You will need to answer a multiple-choice questionnaire of about 10-15 questions to confirm your health goals and match you with the provider you want, or a provider the system recommends to you.

Once a member has registered for Wellvolution, they can access Everyday Choices via their dashboard - exercise videos, health content, and recipe library. The Wellvolution platform also includes on demand workout videos led by fitness experts as well as a recipe library.

Blue Shield Acupuncture and Chiropractic Services

Blue Shield offers up to 30 visits a year with a $10 per visit co-pay through their partnership with American Specialty Health Plans of California, Inc. (ASH Plans). Click here for more information.

Kaiser Mental Health & Wellness Resources

Kaiser Mental Health Services Overview

Click here to find your nearest location to call for an appointment. When you call, Kaiser will assess your needs and offer you a phone, video, or in-person appointment with a mental health specialist, if appropriate, for non-urgent mental health concerns. You don't need a referral to access mental health services from a Kaiser Permanente provider. Evening and weekend calls will be automatically connected to their after-hours call center.

Kaiser Wellness Programs

Kaiser members can take advantage of the following programs at no additional cost (unless otherwise specified):

Kaiser Wellness Coaching

Get one-on-one guidance and support from a dedicated wellness coach who can help you set goals, stick to them, and, most importantly, see results. And you can do it all from the comfort of home.

Partnering with a wellness coach can help you:

  • Manage your weight
  • Reduce stress
  • Quit tobacco
  • Eat healthier
  • Increase activity

Call 1-866-862-4295 to make an appointment. Wellness Coaching by phone is available at no cost to Kaiser Permanente members — and no referral is required. 

Kaiser Digital Apps
Kaiser members can try Calm and myStrength at no cost. These apps, which are recommended by Kaiser Permanente clinicians, help with sleep, stress, anxiety, and more. Click here to get started.

Kaiser Fitness Deals

Stay active and fit with a variety of reduced rates on studios, gyms, fitness gear, and online classes.

One Pass: One Pass Fitness offers flexible access to a broad network of gyms, studios, and digital fitness experiences, all in one membership.

Active & Fit Direct: The Active & Fit Direct program gives you access to a fitness center membership for just $25 a month, plus a $25 enrollment fee. Choose from 11,000+ participating fitness centers and instructor-led classes nationwide and start exercising today.

ChooseHealthy: Kaiser Permanente members can get reduced rates on a variety of fitness products and wellness essentials through the ChooseHealthy program.

Classes and Support Groups
Connecting with others who share similar experiences can be incredibly powerful. Kaiser's classes and support groups are taught by trained instructors, designed to help you strengthen relationships, change unhealthy behaviors, cope with stress, and more. Some classes may require a fee. Click here for more information.

Healthy Lifestyle Programs
Get personalized advice, encouragement, and support to reach your health goals — entirely online at no cost to Kaiser Permanente members. Click here for more information.

Kaiser Acupuncture and Chiropractic Services

Kaiser offers up to 30 visits a year with a $10 per visit co-pay through their partnership with American Specialty Health Plans of California, Inc. (ASH Plans). Click here for more information.


Financial Health and Literacy

Are you seeking to enhance your existing financial skills? The resources below covers a wide range of topics essential for building a solid foundation for financial success. Explore these resources, embark on your financial education journey, and empower yourself to make informed decisions that will shape your financial future.

Magellan EAP

  • Our EAP offers three 30-minute phone consultations per topic each year, providing guidance on budgeting, debt, major life events, and long-term planning to help you build healthy financial habits and reach your goals. 30-minute telephone consultations per topic per year. Visit Member.MagellanHealthcare.com or call your Employee Assistance Program at 1-800-424-4039 (TTY 711) to get started.

Other Classes

Budgeting/Finance Apps

CCA Retirement Plan

Benefit questions? Please contact benefits@cca.edu.


The New Mental Health Crisis Dialing Code (Available to All)

Similar to dialing 911 for medical emergencies, people in emotional distress or suicidal crisis can call or text 988 and be connected immediately to trained counselors who will listen, provide support and connect them to resources if necessary. The three-digit dialing code is new, but the Lifeline is not. Previously known as the National Suicide Prevention Lifeline, callers only reached the 24/7 national crisis hotline by dialing 1-800-273-8255 (TALK). The easy-to-remember dialing code (988) is meant to replace that number; however, callers will still be connected to the same services, regardless of which number is used. 

Questions?

Please email us at benefits@cca.edu.