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Service Animals at CCA

Last updated on Jun 14, 2022

Service Animal

CCA complies with applicable federal, state, and local law in permitting, as a reasonable accommodation, the use of service animals by students, staff, faculty, and visitors on campus and, for residents of CCA Housing, in CCA Housing.

The Americans with Disabilities Act (ADA) defines “any service animal as a dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability.” Examples of such work or tasks include, but are not limited to, guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose function is to provide comfort or emotional support do not qualify as service animals under the ADA.

Other than dogs, the only type of animal that can be considered a service animal under the ADA is a miniature horse, though miniature horses may be subject to somewhat greater restrictions than service dogs.


Service animals under this policy are trained to perform work or a specific task to assist an individual with a disability in the activities of daily living. Pets, therapy, companion, emotional support or comfort animals that do not meet the definition of service animal are not permitted in campus buildings, with the exception that in student housing, an emotional support animal, may be permitted if it is approved as a reasonable accommodation for a resident with a disability. Please see the college’s Emotional Support Animal Policy for more information regarding the procedure for obtaining approval for an emotional support animal and email A service animal is typically permitted to accompany the student at all times and in all campus locations where students are permitted access. But there are exceptions to this policy based on legitimate health or safety restrictions, such as where the presence of a service animal poses a threat to the integrity of health or safety. Restricted areas may include, but are not limited to, the following areas: custodial closets, boiler rooms, facility equipment rooms, areas where protective clothing is necessary, wood and metal shops, and rooms with heavy machinery.

Exceptions to restricted areas may be granted on a case-by-case basis by contacting the disability services accommodations officer at The staff member who is responsible for directing or supervising the restricted area has superior knowledge of the health and safety risks and will be consulted during the interactive process.

Registering a Service Animal

In order to ensure proper processes and support for those with a disability needing a service animal, the individual can register their service animal. Registering the animal may notify the general public of expectations of behavior around the service animal and facilitate access. Below are the steps to registering:

  • To register your service animal, please email You may be asked to provide:
  • Is the dog a service animal required because of a disability
  • What work or task has the dog been trained to perform
  • A recent photo of the service animal so that CCA Public Safety can issue an ID as proof of registration that may be worn by the animal or carried by the handler.

If an individual chooses not to register a Service Animal, CCA staff may ask the handler the following questions:

  • Is the dog a service animal required because of a disability?
  • What work or task has the dog been trained to perform?

Responsibilities of Persons Who Bring Service Animals to the CCA Campus:

  • Ensure that the service animal receives and maintains up-to-date vaccinations and immunizations against disease and is otherwise in good health (service animals may be removed that are a health and safety threat)
  • Care for and supervise the service animal
  • Maintain control of the animal at all times (service animals must be harnessed, leashed, or tethered unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks, in which case the handler must maintain control of the animal through voice, signal or other effective controls)
  • Ensure the cleanup of all animal waste
  • Ensure that the animal is on a leash, if appropriate for the animal, at all times. It is recommended but not mandated that the animal wear some type of easily recognized identification symbol (i.e., harness, backpack, ID badge provided by Public Safety) or that the handler carry an ID badge
  • Take financial responsibility for any property damage caused by the service animal
  • Notify the general public of expectations of behavior around the service animal as necessary to ensure health and safety.
  • Examples of these notifications are as follows:
    • Unless you are invited to do so, do not touch or feed a service animal
    • Do not come between or attempt to separate a service animal from its handler
    • Do not deliberately startle a service animal
    • Allow a service animal to accompany the student at all times and everywhere on campus except where service animals are prohibited.

Removal of Service Animals

The handler of a service animal may be asked by the college’s administration to remove the animal if the animal is out of control and the handler does not take effective control or the animal is not housebroken. An animal may denied access if there is evidence that the animal will cause harm or endanger the health and safety of others.