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One Medical Membership

Last updated on Jan 09, 2024

Medical or Mental Health Emergencies

  • Call 911 or go to your nearest emergency room 

Urgent, Non-Emergency Mental Health Concerns

  • Call CCA's mental health crisis hotline number: 415.551-9344 (available 24/7)

Campus-Related Emergencies

For additional information, please visit Medical Emergencies


One Medical Membership

Students enrolled in the CCA student insurance plan are also eligible for a One Medical Membership that will expand their healthcare network even further. One Medical provides high-quality, patient-centered primary care services with same-day/next-day appointments and has office locations in the Bay Area and nationwide.


One Medical accepts the CCA Aetna plan as well as many other national insurers. Students also have access to 24/7/365 virtual care by phone, email, and video conference, a mobile app for appointment scheduling and prescription refills, personal health coaching, and referrals to a network of specialists.

A note about Virtual Care:

With the One Medical app, you can choose between answering a questionnaire about your issue, sending a secure message, getting prescriptions renewed, or having a Video Chat with a provider. Video Chats are just what they sound like – real-time video calls with an on-call provider from our virtual medical team, which are great for addressing any urgent or time-sensitive health questions. All these care channels are included in membership at no additional cost.

During regular business hours, you can also book a Remote Visit with your provider. A Remote Visit is a regular, scheduled appointment held over video with your own provider to address any health or wellness topic, just like you would in-office. Remote Visits are handled through insurance just like standard office visits.


What is One Medical and Why Join?

  • A membership-based primary-care practice with highly-rated providers, free 24/7 virtual access to a doctor, and same-day or next-day appointments that start on-time.
  • Services include prevention and screening, on-site labs, and anxiety and stress management as well as care for acute or chronic conditions, digestive disorders, sports injuries, allergies, asthma, diabetes, and travel health.
  • One Medical offices in San Francisco / Bay Area
  • They have 50+ offices nationwide making it easy for you to get the care you deserve, even if you’re traveling. One Medical has locations in New York, the San Francisco Bay Area, Los Angeles, Chicago, Boston, Phoenix, Washington, D.C., and more!
  • One Medical doctors are in-network with our student health insurance plan.

Activating & Accessing your One Medical Membership


Contact Information

  • One Medical Customer service: 888-ONEMED1 (888-663-6331)
  • hello@onemedical.com
  • Get In Touch

For general inquiries, please contact Student Affairs’ Student Insurance Services team at healthinsurance@cca.edu.