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Advising Questions

Last updated on Nov 07, 2025

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Who is my academic advisor?

Academic advisors and advising leadership are assigned to programs by division (see Advisor Assignments). Advisors take on the majority of student appointments, while advising leadership provides administrative guidance and support to the on-campus advisors, program chairs, and divisional deans. Advising leadership also takes student appointments and works closely with students who have more complicated situations.

Meet the Advising Team


How do I make an advising appointment?

For additional guidance, please make an Advising & Planning appointment to meet with an advisor in person, over Zoom, or by phone. You are welcome to make an appointment with any academic advisor whose availability matches your own, regardless of advisor assignment or specialization. Select "No preference" to easily see everyone's availability and meet with an advisor today.

Zoom Preference During Registration

During registration periods, academic advisors experience a high volume of appointments. We encourage Zoom video appointments during these times for more guided assistance and instruction related to registration via Workday.

Visit ccaadvisingandplanning.youcanbook.me to schedule a meeting with any advisor whose availability matches your own (select “no preference”). We're happy to help. 


How can Advising & Planning support me?

Academic advisors support you in transitioning to college life at CCA by helping you to understand your degree requirements as well as navigate academic policies and processes. We suggest meeting with an academic advisor at least once a semester for support with the following:

We're happy to guide you in considering any or all of the following, as well:

  • Incorporating summer courses into your plan
  • Taking more or fewer courses per term for a balance that works for you
  • Possible shifting of your planned anticipated graduation term
  • Taking courses in a different order, where possible
  • Any situations that may disrupt your academic work

Please make an Advising & Planning Appointment to discuss your future plans and potential impact to your academic plan or upcoming registration!


Who is my program chair?

Program chairs are appointed faculty who provide leadership in their assigned program. They can answer questions about program courses, major requirements, projects, and more! They also review exception requests for course substitutions and prerequisite overrides.


What is Priority Registration?

Although most incoming students are registered by someone at the College, students are expected to register themselves for next semester courses via Workday. Students are assigned appointment times (i.e., registration times) based on previously completed units during which they can register. Number of previously completed units may vary among students in the same class level. For more information:

If you are an incoming student, an administrator from the college will register you for your first semester of courses with us at CCA.


What is the Withdrawal Deadline?

After registration ends and before the end of the tenth week of the semester, students may withdraw from a course. However, impact to enrollment or visa status, eligibility requirements, and academic plan should be thoroughly considered before taking action.


Where can I get technology assistance?


How do I update my personal information?

When students experience a crisis during their time at CCA, staff are here to offer support. Please help us to help you by making sure, each semester, that the following are up-to-date:

Questions? Contact student-affairs@cca.edu.


Need additional help?

For any questions you have related to your student record, billing, financial aid, student immigration regulations and visa status, and housing and dining, submit a ticket or email student services at ask@cca.edu.