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THE CCA COMMUNITY

Counseling & Psychological Services (CAPS)

CCA Counseling & Psychological Services (CAPS) is committed to the personal development and professional advancement of students engaged in an arts-based educational environment fostering creativity, curiosity, and diversity. CAPS encourages student success and well-being by providing a broad spectrum of mental health services, including individual therapy, crisis intervention, consultation, referrals, workshops on mental health topics, and outreach.

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SCHEDULING INFORMATION

CAPS will be in an administrative in service from Monday May 18th - Friday May 29th 2026.- Ongoing weekly appointments are not available however phone consultations and referrals as well as crisis hotline services will continue.

  • Summer 2026 intakes and ongoing appointments will be available starting Monday, June 1st, 2026.-Booking for these appointments will begin 5/26/26 for appointments starting 6/1/26.

  • One Time Urgent (OTU) appointments will be available weekly 4 days a week starting June 1st 2026. OTU's can be booked by calling 415 551 9267 or emailing caps@cca.edu. Please note that responses regarding an urgent appointment request will be tended to on the day of your contact between 9 am and 5 pm


  • We will be closed along with the rest of the campus for the Memorial Day Holiday from 4 pm on Wednesday, May 20th, 2026 until 9 am Tuesday, May 26th, 2026. Crisis hotline services will still be available but phone and email communication will be suspended.

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DEPARTMENT CONTACT

Between the hours of 10 am and 4 pm during regular business hours (M-F) CAPS Administrative Specialist Victoria Zaarour (She/Her) is available in the student services suite in 80 Carolina.

  • Book Scheduled Drop In Appointments
  • To inquire about when/where your appointment is.
  • Support in locating counseling services or accessing the offices if you have an appointment.
  • She can also be reached by calling the CAPS phone below

CAPS email: caps@cca.edu (Please note that this confidential email is for non-urgent issues and is monitored ongoing M-F by CAPS Staff. If you send a message, you will receive a return response within 2 days during the work week)

CCA CAPS Phone: 415.551.9267. Please note that if no one picks up immediately that this is a confidential voicemail If you leave a message, you will receive a return call within 24-48 hours during the work week.

Call this number if:

  • You have questions about our services or our team.
  • You want to request a consultation with CAPS staff.
  • You want to be added to the waitlist for services.
  • You need a referral for psychological or psychiatric support outside of CCA.
  • To schedule a One Time Urgent (OTU) Appointment.


*For Urgent Immediate Assistance: CCA mental health crisis hotline: 415.551.9344. (previously 510.594.5099)

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Currently, CAPS offers services in a hybrid format; both in-person and online (tele-mental-health). For more detailed information about current services and policies visit our Counseling Appointments page below.