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Medical Emergencies + Procedures

Last updated on Feb 17, 2020

If this is life-threatening, please dial 9-1-1 immediately

If you are enrolled in the student insurance plan with Aetna

Please utilize the information below for emergency and urgent care facilities who accepts the Aetna PPO plan. (Always show your Aetna medical ID card when requesting medical/health services). Note: The facilities listed on this webpage is for recommendation purposes only. For additional information about your student health plan, including benefits coverage, please call Aetna Student Support at 1-877-480-4161 or visit You may also call Aetna Advice Nurse Line at 1-800-556-1555.

Emergency Rooms


San Francisco

Urgent Care centers


  • Berkeley Urgent Care
    • 2920 Telegraph Ave.
    • Berkeley, CA 94705
    • (510) 686-3621
    • Sat - Mon 8:00 am - 8:00pm
    • Tues - Fri 10:00 am - 8:00pm

San Francisco

  • Golden Gate Urgent Care
    • 1085 Valencia Street, San Francisco, CA 94110
    • (415) 432-7889
    • Mon - Fri: 8:00am - 8:00pm
    • Sat - Sun: 9:00am - 4:00pm

In Case of Emergency: Dial 911

If you have an urgent medical situation and are unsure about your medical coverage, but you are well enough to make a phone call, please call your insurance company to find out your coverage information; otherwise, you should go to the closest public hospital:

  • SF General (1001 Potrero Avenue, Building 25, 1st Floor, San Francisco, CA)
  • Highland Hospital (1411 E 31st St, Oakland, CA)

Emergency Contact


CCA strongly recommends that students add more than one emergency contact. International students are strongly recommended to include at least one emergency contact in the U.S. whenever possible. Please follow the instructions here on how to update your personal and emergency contact information on Workday.


Rave is the campus wide emergency response network that quickly informs the community about any situation that poses a threat to safety. In the event of a campus emergency, email alerts will be automatically sent to all CCA email addresses. All CCA Community Members (Students, Staff and Faculty) are automatically enrolled to receive Texts and Email messages via their personal contact information on file in their "Workday" profile.

You must complete CCA's Emergency Notification System (RAVE) form prior to orientation. This system tells us the best ways to contact you and tells us who we are authorized to contact in case of an emergency.

See also Campus Safety »