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Student Accounts

Last updated on Sep 23, 2021

As the college thoughtfully transitions to an in person presence for the Fall 21 term,  the Student Accounts Office is currently serving students virtually with the following matters below.  Our Virtual Office hours are from 8 am to 4:30 pm PST. 

  • billing of tuition, housing/dorm fee, insurance fee and miscellaneous fees
  • payment plans and payment methods
  • refunds (overpayments and financial aid refunds)

Please view our billing page on how to enroll in a payment plan.

Contact Information

(510) 594-5086 (SF & Oakland)
(510) 594.3760 (SF & Oakland)

You can book an appointment to speak with the Student Accounts Office via Zoom regarding:

  • Billing
  • Payment Plans and Payment Methods
  • Student Refunds

We strongly encourage students and parents to call our office at (510) 594-5086 during our office hours, Monday to Friday from 8 am to 4:30 pm to get a quicker response.

Office Locations

San Francisco: 80 Carolina, first floor

Oakland: 5212 Broadway, Macky Hall (ground floor)
Hours: Monday to Friday from 8 am to 4:30 pm (PST)
View Maps & Directions

Postal Address

Student Accounts Office
California College of the Arts
5212 Broadway
Oakland, CA 94618

Student Privacy Rights

The Family Educational Rights and Privacy Act of 1974 (FERPA) protects student privacy rights by setting strict limits on the disclosure of their education records. This means that besides CCA staff, third parties -- including spouses and parents -- may not have access to a student's account information without a student's written permission.

It is the student’s responsibility to forward billing information to a parent or third party who is assisting that student with payment. In order to assist families or third parties who are making payments on behalf of a student, that student may allow third party access to their billing information by following the steps to Add an Authorized User in Touchnet.

By adding an authorized user, the student gives permission for only the named person(s) to get access to certain student account information through the Student Accounts Office.

Each office at CCA maintains their own process for authorizing third party access. To authorize access to information maintained by other departments, please contact the appropriate CCA office.

Tuition, Housing Charges & Miscellaneous Fees

Tuition charges are billed per semester and are based on the number of units for which a student is registered, by course or program, or both. In addition to tuition and course fees, students may be charged mandatory fees associated with their enrollment.

Housing charges are also billed by semester. See also Tuition and Fees schedule for a complete listing of all fees.

Health Insurance & Online Insurance Waiver

For important information, see Health Insurance & Wellness. For information about the Insurance waiver, read the Online Insurance Waiver FAQ.

All full-time students registered in 12 or more units for all Undergraduate programs and 9 units for all Graduate programs are automatically charged for health insurance upon registration.

Fees can only be reversed by having an approved Online Health Insurance Waiver.