Students are responsible for the payment of deposits, tuition, and fees as well as for securing and tracking financial aid. Regardless of who is making the payments, it is the student's responsibility to understand their payment due dates and deadlines and to make all payments on time.

It is the student’s responsibility to forward billing information to a parent or third party who is assisting them with their payments.

Students can access their online billing statement in real time using the student portal after logging into Workday.

Students are responsible to review their online billing statement each month and to understand their charges, credits, and balance on the account.

Please note the Student Accounts Office sends periodic e-mails regarding payment deadlines or other important reminders to the student's cca.edu Gmail address. Students are responsible for updating their contact information and billing address on Workday.

Failure to read or receive an e-mail or mailed billing statement does not relieve students of their obligation to make timely payment.

• Under the provisions of Family Educational Rights and Privacy Act (FERPA), we will not disclose any billing/payment information to parents/relatives/guardian/third-party without the student's consent, even if the person inquiring is paying the student's tuition and fees. Students must add their parents/relatives/guardian/third-party as an authorized user in Touchnet for them to enroll in a payment plan and pay online. You can also add users in Workday if you'd like third party users to view your financial aid and academic information.
• Each office has a separate FERPA authorization process. Please ask the appropriate office to obtain their FERPA authorization process.
• Adding parents/relatives/guardian/third-party as authorized users does not mean that we will contact them if there is an unresolved issue with your student account. All billing/payment information will be e-mailed to the student's CCA email.

CCA is a private, nonprofit institution that relies on tuition revenue to operate. Consequently, it is essential for students to register and pay on time. A significant portion of CCA's operating budget is allocated to scholarships that assist students' financial needs.

CCA reserves the right to withhold issuing degrees, certificates, or statements of recommendation to or on behalf of any student whose financial account with the college remains unpaid (full or in part).

Students with delinquent financial accounts are subject to having all registration privileges revoked, and failure to pay tuition and other charges may result in a student's removal from his or her registered courses.

Students may be dropped from registered courses if they have an outstanding balance, if their financial aid application has not been completed prior to the aforementioned deadlines, or both.

Students must be current with their payments to register during the final registration or add/drop periods for either the fall or spring term.

A late fee of $150 will be charged for a term/semester's initial payment that is not made by the due dates of August 1 for Fall and December 1 for Spring.

A late fee of $50 will be charged for subsequent late payments, unpaid balances, or both. This also includes balances that remain due as a result of unsecured financial aid.

Delinquent accounts may be referred to an outside collection agency. Students are liable for all costs and legal fees incurred in the collection process of delinquent accounts.

By enrolling in classes, students agree to authorize CCA and/or its agents, including collection agencies, to contact students in an effort to collect outstanding debt, by use of pre-recorded messages, voice messages and other calls and to records calls, and by using all forms of telecommunications, including cellular phone, and/or all forms of technology.

In an effort to support our students and families with their scheduled payments and financial obligations, California College of the Arts has partnered with Heartland ECSI Recovery Select, an account servicing platform, to manage past due student accounts. Recovery Select is not a collection agency. 

A student account with a past due balance that has not enrolled in the TouchNet payment plans or made payment arrangements with CCA will be enrolled to the Heartland ECSI Recovery Select program. Heartland ECSI Recovery Select will contact students on behalf of CCA for a period of approximately three months (90 days).  Recovery Select will communicate with students via phone and will mail invoices to the student’s primary addresses on file with CCA.

Students will work directly with the Heartland ECSI Recovery Select team once their account has been enrolled. Students working with Recovery Select will have the option to create payment plans or make a one-time payment to satisfy the balance. Heartland ECSI Recovery Select will work with CCA students to ensure success in their financial commitments to CCA and their continued enrollment opportunities.

Please note that a payment plan established with ECSI Recovery Select must be paid-in-full in order to register for future semesters. This requirement is in place to ensure that financial obligations are met before enrolling in upcoming semesters. If the account is not paid in full or a payment plan is not established, the past due balance may be placed with a third-party collection agency. 

We appreciate this opportunity to partner with ECSI in support of our students. Please contact the Student Accounts Office @studentaccounts@cca.edu for any questions.