Billing
Billing Information
Fall 2024 estimated billing statements are available for new students who are not registered in classes. Please follow the steps to View you Bill.
The Fall 2024 billing statements are now available to those who are registered in classes.
- Housing and meal plan fees have not been added to students' accounts yet. These fees will be added after July 1, 2024.
- The first payment is due on August 1, 2024. Students may enroll in a payment plan if they wish to pay early.
The Summer 2024 billing statements are now available to students who are registered in classes. Please check your cca.edu email for important information and next steps.
CCA offers interest-free installment payment plans per semester. We charge a $25 nonrefundable payment plan enrollment fee per plan, per semester.
Students and authorized users can enroll in an available plan on Touchnet.
- Self-service access on PC or mobile device
- Schedule automatic payments
- Multiple payment methods
Students can enroll in a payment plan by following these steps per semester. You can also refer to our Step by Step Guide on how to enroll in a payment plan.
- Visit Touchnet Bill+Pay.
- Login with your Workday email and password.
- Click "Enroll in Payment Plan" to enroll in an available plan.
PLEASE NOTE that students/parents need to enroll in a payment plan and setup automatic payments per semester. Payment plan enrollments and automatic payments do not automatically continue to future semesters.
Students are responsible for the payment of deposits, tuition, and fees, as well as for securing and tracking financial aid. Regardless of who is making the payments, it is the student's responsibility to understand their payment due dates and deadlines and to make all payments on time.
It is the student’s responsibility to forward billing information to a parent or third party who is assisting them with their payments.
Students can access their online billing statement in real time using the student portal after logging into Workday.
Students are responsible for reviewing their online billing statement each month and understanding their charges, credits, and balance on the account.
Please note that the Student Accounts Office sends periodic e-mails regarding payment deadlines or other important reminders to the student's cca.edu Gmail address. Students are responsible for updating their contact information and billing address on Workday.
Failure to read or receive an e-mail or mailed billing statement does not relieve students of their obligation to make timely payments.
Authorization to Release Student Account Information or FERPA (Optional)
- Under the provisions of Family Educational Rights and Privacy Act (FERPA), we will not disclose any billing/payment information to parents/relatives/guardian/third-party without the student's consent, even if the person inquiring is paying the student's tuition and fees. Students must add their parents/relatives/guardian/third-party as an authorized user in Touchnet for them to enroll in a payment plan and pay online. You can also add users in Workday if you'd like third party users to view your financial aid and academic information.
- Each office has a separate FERPA authorization process. Please ask the appropriate office to obtain their FERPA authorization process.
- Adding parents/relatives/guardian/third-party as authorized users does not mean that we will contact them if there is an unresolved issue with your student account. All billing/payment information will be e-mailed to the student's CCA email.
Delinquent Student Accounts and Registration Holds
Students must be current with their payments to register during priority registration. Please review your holds prior to your registration appointment. Refer to the steps on How to Prepare for Registration.
CCA is a private, nonprofit institution that relies on tuition revenue to operate. Consequently, it is essential for students to register and pay on time. A significant portion of CCA's operating budget is allocated to scholarships that assist students' financial needs.
CCA reserves the right to withhold issuing degrees, certificates, or statements of recommendation to or on behalf of any student whose financial account with the college remains unpaid (full or in part).
Students with delinquent financial accounts are subject to having all registration privileges revoked, and failure to pay tuition and other charges may result in a student's removal from his or her registered courses.
Students may be dropped from registered courses if they have an outstanding balance, if their financial aid application has not been completed prior to the aforementioned deadlines, or both.
Students must be current with their payments to register during the final registration or add/drop periods for either the fall or spring term.
A late fee of $150 will be charged for a term/semester's initial payment that is not made by the due dates of August 1 for Fall and December 1 for Spring.
A late fee of $50 will be charged for subsequent late payments, unpaid balances, or both. This also includes balances that remain due as a result of unsecured financial aid.
Delinquent accounts may be referred to an outside collection agency. Students are liable for all costs and legal fees incurred in the collection process of delinquent accounts.
By enrolling in classes, students agree to authorize CCA and/or its agents, including collection agencies, to contact students in an effort to collect outstanding debt, by use of pre-recorded messages, voice messages, and other calls and to record calls, and by using all forms of telecommunications, including cellular phone, and/or all forms of technology.
Heartland ECSI Recovery Select
In an effort to support our students and families with their scheduled payments and financial obligations, California College of the Arts has partnered with Heartland ECSI Recovery Select, an account servicing platform, to manage past due student accounts. Recovery Select is not a collection agency.
A student account with a past due balance that has not enrolled in the TouchNet payment plans or made payment arrangements with CCA will be enrolled to the Heartland ECSI Recovery Select program. Heartland ECSI Recovery Select will contact students on behalf of CCA for a period of approximately three months (90 days). Recovery Select will communicate with students via phone and will mail invoices to the student’s primary addresses on file with CCA.
Students will work directly with the Heartland ECSI Recovery Select team once their account has been enrolled. Students working with Recovery Select will have the option to create payment plans or make a one-time payment to satisfy the balance. Heartland ECSI Recovery Select will work with CCA students to ensure success in their financial commitments to CCA and their continued enrollment opportunities.
Please note that a payment plan established with ECSI Recovery Select must be paid-in-full in order to register for future semesters. This requirement is in place to ensure that financial obligations are met before enrolling in upcoming semesters. If the account is not paid in full or a payment plan is not established, the past due balance may be placed with a third-party collection agency.
We appreciate this opportunity to partner with ECSI in support of our students. Please contact the Student Accounts Office @studentaccounts@cca.edu with any questions.
Resources
Related Pages
- View your Bill and Enroll in a Semester Payment Plan via Touchnet - Step by Step Guide
- Make a Payment on Account (Step by Step Guide for Students Not Enrolled in a Touchnet Payment Plan)
- Refunds and Credit
- Student Accounts
- Sign Up for Direct Deposit of Refund Checks & Paychecks: Step by Step Guide
- Pay Non-Refundable Housing Confirmation Payment - Step by Step Guide