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CCA Student Health Insurance Plan

COVID-19 updates for students enrolled and not enrolled in the college's insurance plan

For students not enrolled in the college's insurance plan, please contact your personal health care provider for guidance on COVID-19 testing based on your health insurance coverage, by calling the number on your medical ID card.

For students enrolled in the college's insurance plan with Aetna: this is an update on COVID-19 testing that applies to all of Aetna plan sponsored schools (this includes CCA). Aetna is now providing testing at no cost-share for their members.

Effective immediately, Aetna members will have access to the following resources:

  • Aetna will waive co-pays for all diagnostic testing related to COVID-19. This policy will cover the test kit for patients who meet CDC guidelines for testing, which can be done in any approved laboratory location. Aetna will waive the member costs associated with diagnostic testing at any authorized location. Student can call Aetna Student Support: 1-877-480-4161 for on-phone support or Aetna Advice line at 1-800-556-1555.
  • For the next 90 days (March 11, 2020) , Aetna will offer zero co-pay telemedicine visits – for any reason. Aetna members should use telemedicine as their first line of defense in order to limit potential exposure in physician offices. Cost sharing will be waived for all video visits through the CVS MinuteClinic app, Aetna-covered Teladoc® offerings and in-network providers delivering synchronous virtual care (live video-conferencing).
  • For CCA students enrolled in the college's student health insurance plan with Aetna (print out your medical ID card), any preventative care immunizations performed in a facility or at a physician's office that is within the Aetna network and One Medical is covered 100% (of the negotiated charge) per visit. No copayment or policy year deductible applies. If a student visits an out-of-network provider, it is covered 50% (of the recognized charge) per visit.
  • For CCA students enrolled in the college's insurance plan are highly encouraged to sign up for the One Medical membership (by using the school code CCAXOM) to expand their healthcare network and access a One Medical doctor or facility. One Medical also offers virtual care and same day or next day appointments. In accordance with the latest CDC guidance, One Medical will consider ordering coronavirus testing for patients who have significant symptoms (fever and cough or shortness of breath) and/or who’ve had close contact (<6 ft) with someone known to have COVID-19. Anyone in this group should contact One Medical's 24/7 virtual care team promptly so they can help arrange the appropriate next steps.

Information and updates from the college regarding COVID-19 can be found here on the portal. Student health insurance related questions, please email

Aetna PPO Plan

CCA student health insurance is through an Aetna PPO plan, giving students access to a network of doctors, hospitals, pharmacies and specialists throughout the Bay Area and nationwide. PPO stands for "preferred provider organization" network where you choose your in-network medical provider. The coverage will begin on August 1st - July 31st annually. The cost of the plan is $1,491.49 for Fall 2019 (8/1/19-12/31/19) and $2,043.50 for Spring/Summer 2020 (1/1/20-7/31/20). The waiver deadline for Fall 2019 is Tuesday, September 10, 2019 (last day of the add drop period). The waiver deadline for Spring 2020 is Tuesday, January 28, 2020 (last day of the add drop period).

  • Full-time students who do not submit an online insurance waiver by the established deadline will be automatically enrolled in the Aetna PPO plan and the One Medical membership.
  • All Aetna enrolled students must print out their Aetna Medical ID card each semester. Aetna ID cards will be available to print beginning August 1st.
  • Undergraduate students registered for fewer than 12 units (and graduate students taking less than 9 units/term) are ineligible for the Aetna student health plan. Students are encouraged to see what options are available on the insurance marketplace.

If you have specific questions about Aetna benefits:

  1. Call Aetna Student Support at 1-877-480-4161
  2. Dial "0" to skip to speak with an Aetna representative
  3. Call before 3:00pm (PST)

One Medical Membership

Enrolled Aetna students are strongly encouraged to sign up for the One Medical Membership to expand their healthcare network. One Medical provides high-quality, patient-centered primary care services with same-day/next-day appointments. One Medical accepts the CCA Aetna PPO plan as well as many other national insurers. Students also have access to 24/7/365 virtual care by phone, email, and video conference, a mobile app for appointment scheduling and prescription refills, personal health coaching, and referrals to a network of specialists. Please email to retrieve the school code to sign up.

One Medical offices in San Franciso / Bay Area

Continued Health Care for Graduating Students

Graduating students are encouraged to see what options are available on the insurance marketplace after their coverage date ends. Financial assistance may be available.